Cody WinklerLincoln NE
I wanted to share my experience with the Certified Transmission staff here in Lincoln, Nebraska. I have been in the customer service industry all my life and I can honestly say you folks are special, specifically Keith and Dana, which are the two gentlemen I had the pleasure of dealing with. Keith was friendly honest and accurate. I felt valued as a customer and he took the time to explain what exactly the situation was with my vehicle and answered all my questions. Dana was just as friendly and even offered to take my Jeep home to do a little spot welding on a bracket for me free of charge on his own time. Certified Transmission went above and beyond my expectations in a very big way. I truly appreciated my experience at Certified Transmission. Keith and Dana are responsible for that. Thank you. I will highly recommend your company to anyone needing your services. Best transmission shop in Lincoln I have ever dealt with. Period. Thanks again!
  • Cleanliness
  • Timeliness
  • Would Recommend
  • Customer Service
  • Estimate vs Cost
  • Overall Satisfaction